Netflix is astute to use public relations and its dubious speed tests as a means to win public opinion and to pressure policymakers to give into its demands.
In another tweet responding to a customer who complained about an outage, Xfinity Support wrote, "Unfortunately, due to unforeseen circumstances, we are experiencing widespread interruptions to the Xfinity services.Netflix as single largest source of traffic on America’s broadband networks has an incentive to game the regulatory process and the Comcast-TWC merger to win favorable conditions for itself.
We apologize to those who have been affected," Comcast's Xfinity Support account wrote in a tweet just after 11 am ET. Our teams are actively working to bring impacted customers back online as we continue to investigate. "Some customers are experiencing intermittent service interruptions as a result of a network issue. Comcast outages in other regions are ongoing. Call your Internet service provider." That outage may be resolved, as "Comcast tells NBC Bay Area late Monday its systems show Xfinity services are starting to come back online following widespread Internet outages across the Bay Area," the news site reported. There were also reports of a large Comcast outage in the San Francisco Bay Area last night, leading to a message from the Marin County Sheriff's office that said, "Please do not call 911 to ask why your Internet is out. News reports have described large outages in Chicago, Philadelphia, and southern New Jersey. "Xfinity's own outage tracker is currently down, displaying the error message: 'We are experiencing abnormal traffic to our network or… the service or servers on it are not currently available,'" The Philadelphia Inquirer wrote. There appears to be a widespread Comcast outage affecting customers in multiple parts of the country this morning. Getty Images | Sundry Photography reader comments 109 with
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